WHO I CONTACT IF I HAVE ANY QUESTION ABOUT MY ORDER?
SHOP@PRSOYCANDLE.CO.UK
CAN I CANCEL MY ORDER?
WE ARE CURRENTLY UNABLE TO CANCEL
WHAT ARE YOUR PAYMENT OPTIONS?
Pay with a PayPal account, Pay by Card, Pay by Google Pay
IS IT SAFE TO ORDER ONLINE?
All orders can be processed online in a secure environment.
WHAT IS DELIVERY OPTION
STANDARD DELIVERY: 2-3 working days
Shipping
Orders are typically processed within 1-2 business days. Once your package is on its way, you’ll receive a tracking number via email.
Domestic (UK): 2-2 business days.
Returns
Not quite right? No problem. We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Please note that return shipping costs are the responsibility of the customer.